Terms and Conditions

1. Agreement to Terms

These Terms and Conditions constitute a binding agreement between you and Pembroke Digital ("Company", "we", "us") governing your use of Company Reminders ("the Service"). By accessing or using the Service, you agree to be bound by these terms. If you do not agree, do not use the Service.

We may modify these terms at any time. Continued use following notification of changes constitutes acceptance of the revised terms.

2. Eligibility

You must be at least 18 years of age and capable of entering into a binding agreement. By using the Service, you represent that you meet these requirements. We reserve the right to terminate accounts of users who do not comply.

3. Account Registration and Security

You are responsible for:

• Providing accurate, complete information during registration.
• Maintaining the confidentiality of your password and authentication methods.
• All activity occurring under your account.
• Notifying us immediately of unauthorised access or security breaches.

We are not liable for any loss or damage resulting from unauthorised access to your account caused by your negligence or failure to secure your credentials.

4. Service Description and Limitations

Company Reminders is a web-based application for tracking compliance deadlines using publicly available Companies House data. The Service includes:

• Company and officer tracking.
• Automatic deadline extraction from Companies House records.
• Email and SMS reminders.
• Calendar export functionality.
• User account management.

Important Limitations:

• The Service relies on third-party data from Companies House API. We are not responsible for accuracy or completeness of this data.
• Reminders are provided on a best-efforts basis and are not guaranteed to arrive before deadlines.
• Email and SMS delivery depends on third-party service providers and may be subject to delays.
• You remain solely responsible for monitoring compliance deadlines and taking necessary action.

5. Acceptable Use Policy

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Attempt to gain unauthorised access to the Service or other users' accounts.
• Reverse-engineer, decompile, or attempt to discover source code or algorithms.
• Interfere with or disrupt the functioning of the Service or servers.
• Transmit viruses, malware, or harmful code.
• Harvest, scrape, or collect user data without permission.
• Impersonate others or make false claims.
• Harass, abuse, or threaten other users or staff.

Violations of this policy may result in account suspension or termination.

6. Intellectual Property Rights

The Service, including all code, design, functionality, and content, is owned by Pembroke Digital or our licensors and is protected by copyright and other intellectual property laws.

• You are granted a limited, non-exclusive, revocable license to use the Service for your personal or business purposes.
• You may not reproduce, modify, distribute, or transmit the Service without prior written consent.
• User-provided content (company lists, notes) remains yours; you grant us a licence to use it to operate the Service.

7. Third-Party Links and Services

The Service may include links to third-party websites and services, including Companies House and Brevo. We are not responsible for:

• The availability, accuracy, or content of third-party services.
• Privacy practices or terms of third-party providers.
• Any loss or damage resulting from your use of third-party services.

Your use of third-party services is at your own risk and subject to their respective terms and conditions.

8. Limitation of Liability

Disclaimer of Warranties: The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We disclaim all warranties, including fitness for a particular purpose, merchantability, and non-infringement.

Limitation of Damages: To the maximum extent permitted by law, we shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, revenue, data, or business opportunity.
• Missed deadlines or compliance failures.
• Any damage or loss arising from your use of or inability to use the Service.

Our total liability, if any, shall not exceed the fees you paid in the past 12 months (or £50, whichever is greater).

9. Indemnification

You agree to indemnify, defend, and hold harmless Pembroke Digital, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the Service.
• Your breach of these terms.
• Your violation of any applicable law.
• Your infringement of third-party intellectual property rights.

10. Termination

You may terminate your account at any time by deleting your account via the account settings page. Upon termination, your right to use the Service ceases immediately. We may terminate or suspend your account without notice if you violate these terms or engage in prohibited conduct.

Upon termination, we may delete your account data in accordance with our Privacy Policy and data retention schedule.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales, without regard to conflicts of law principles. You irrevocably submit to the exclusive jurisdiction of the courts of England and Wales for any disputes arising from these terms or your use of the Service.

12. Contact Information

For questions or concerns regarding these Terms and Conditions, contact: